Sorry, no need for a heart attack…yet.
“Sir, they said your litigation support files are gone.” What if you had your paralegal call your court reporter and that is what was reported to you? How many floors would your stomach actually drop? Obviously, your trial/case files are of the utmost importance. Who do you trust with your precious files? On the front lines are the court reporters. If you use an independent court reporter, you may not be getting the file security that you need. When you use a court reporting firm with better resources, like Cady Reporting, we have an entire department dedicated to keeping your files safe, safe and double-safe.
What security measures should you be looking for in your court reporting firm? Here are the high standards that we use (skip to the bottom for cool pictures):
- A NAS (Network Attached Storage) which has a mirrored system with 2 drives. If 1 drive fails, the other keeps going till the failed drive is replaced.
- A recycle bin of all files deleted on the NAS available for recovery for 90 days
- A sync utility that is run nightly. That syncs the entire NAS to a dedicated PC which also has mirrored drives and shadow copy for the last 7 days.
- Your data is also backed up to an external drive and a cloud service that keeps all versions of all files for eternity and replicates your data over 3 different secure datacenters in the US.
- Our IT daily verifies that backups occur as scheduled. Any flags or failures and the problem is corrected immediately.
For those of us who do not speak computer:
So, if your files are safe in our hands, don’t worry! If they aren’t safe with us, you may want to spend a few sleepless nights contemplating your litigation support decisions.
This article was written by Michelle Cady-Cook. She is the Director of Marketing and part owner of Cady Reporting (a WBENC company). She is a sustaining member of the Cleveland Association of Paralegals and serves as Past Chair of the Cleveland Metropolitan Bar Association Green Initiative Committee and Chair of the Follow-Up Committee for the National Network of Reporting Companies (NNRC). She has been officially involved in the legal community for over 10 years. Within the framework of Cady Reporting Services, she partners with locally owned court reporting firms across the country to continually improve the practice of litigation.
Cady Reporting Services is located in the Historic Western Reserve Building at 1468 W. 9th St. Cleveland, OH 44113. Our court reporters and videographers personally serve the state of Ohio, and we daily schedule court reporters and other litigation support services through our partners in the NNRC. The National Network of Reporting Companies is your personal connection to coverage wherever and whenever you need it.